BOOKING TERMS OF SERVICE

LEGAL INFO

Your booking is not confirmed and no contract exists between yourself and MVMT Retreats until a booking has been received with full payment.

We reserve the right to refuse bookings at our discretion.

Deposits paid are non-refundable from the date of payment.

Booking payments are non-refundable, but may be transferable to another retreat at our discretion. Refunded payments are subject to a £30 administration charge.

Payments are processed using stripe via the MVMT Retreats website or by bank transfer, please contact us (hello@mvmtretreats.com) if you do not here from us within 24 hours of making a booking.

Bookings 56 days or more in advance of the event date are entitled to secure the reservation with a deposit. After this date full payment is required.

Where you have made a booking with a deposit payment full payment of balance monies is due 60 days before the start date of the booking. If full payment is not made by the required date, your booking will be cancelled and your deposit will not be returned.

The price listed at the time of booking is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third-party transfer charges. If you choose to pay by electronic transfer or in a different currency, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive.

Details for bank to bank transfer will be sent to you upon booking if required. 

GENERAL:

The minimum age of any participant is 18 unless otherwise agreed in writing at our discretion.

MVMT Retreats and holidays start and finish where stated on your booking confirmation. All travel arrangements outside of the retreat are your responsibility and at you own cost. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by delayed return to your departure point, howsoever caused. MVMT Retreats will endeavor at all times to maintain their carrier’s schedule, but there may be delays due to circumstances beyond the control of the carrier or MVMT Retreats. Examples of such delays can be caused by bad weather conditions, strikes or road traffic conditions. MVMT Retreats will not be liable for any loss or damage arising from delays whatever the cause. All clients are bound by the conditions of all other suppliers of transport, accommodation and services which go to make up the holiday.

No representative is authorised to make or promise refunds and no such promise will be accepted by MVMT Retreats. All clients undertake not to damage their accommodation, and to abide by local regulations (especially in relation to noise). Clients are liable for the cost of any damage to and MVMT Retreats shall be entitled to recover costs from the clients if necessary before homeward transfer. MVMT Retreats has the right to terminate a holiday or retreat if a client is harming the reputation of MVMT Retreats or causes offence to other clients, owners of MVMT Retreats or to representatives of MVMT Retreats, MVMT Retreats will have no further contractual obligations to the client. If you are prevented from travelling because in the opinion of any person in authority you appear to be unfit to travel or likely to offend other passengers, our responsibility for your holiday ceases and no refund or compensation will be paid

ACCOMMODATION:

We encourage room-sharing in twin bed rooms: independent solo travellers, friends or couples.

Single occupancy may be possible in a twin/double bedded room by paying a Single Supplement Surcharge – if a single occupancy price is not visible in the booking system please ask us for a quote.

We will fill rooms based on a first come first served basis, some rooms will have superior views. We do not break room pricing down to include variations in room types. Some accommodation may have ocean view and standard view rooms, in this case rooms will be allocated according to who booked first.

TRAVEL INSURANCE:

We require that your travel insurance covers the activities of the retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency. 

HEALTH:

You are solely responsible for ensuring you have understood the health requirements for visiting our destinations and you are responsible for getting any vaccinations required. We recommend that each client obtains travel insurance prior to their holiday, but also to visit the FCO Website for specific requirements to each country.

If you have a medical condition, serious or otherwise, you MUST inform MVMT Retreats at the time of booking and provide a letter from your GP confirming that it is safe for you to attend a retreat with our advertised diet, yoga classes & and other physical activities that we arrange at your request (e.g. hiking, surfing etc.). In the interests of your wellbeing we may decline your stay at the retreat.

If an emergency arises we will do everything in our power to assist you but MVMT Retreats is not responsible for the outcome of any such emergency.

Whilst all measures are taken to ensure a high standard of health and safety, our retreats are situated in the countryside and in some cases in mountainous areas, where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.

Pregnancy: Unless you have been a regular yoga practitioner for several years it is not advisable to practice yoga during the first trimester, particularly if there is any history of miscarriage. During the remainder of pregnancy it is more suitable to attend pregnancy yoga classes. However, if you have been a regular yoga practitioner for several years and your internal muscles are used to yoga postures and if you have a letter from your doctor stating that it is safe for you to engage in the activities that we provide, then you can attend an MVMT Retreats retreat during your second and third trimester. Guidance from our yoga teacher must be observed.

GROUP + BESPOKE + CORPORATE BOOKINGS:

Where a booking is made on behalf of several individuals the booking is conditional on the person signing the booking form having authorisation from all the individuals named on the booking form to enter into this contract.

Deposits for group, bespoke and corporate bookings will be agreed in advance in writing. The deposit amount and the booking will be subject to the same cancellation and refund policy as detailed here.

ALTERATIONS TO YOUR HOLIDAY BY MVMT RETREATS:

It is unlikely that we will have to make any changes to your holiday, but occasionally changes may be made, which we reserve the right to do so at any time. Changes can include venue alteration, teacher, chef and activities (this is not an exhaustive list). If we do have to amend your holiday it will be due to circumstances outside of our control and we will advise you at the earliest possible date. If you decide to cancel your booking after this point the cancellation fees in section ‘Cancellation of holiday by you the client’ will apply.

CANCELLATION OF HOLIDAY BY MVMT RETREATS:

MVMT Retreats reserves the right in any circumstance to cancel your holiday or retreat. However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the clients default in the payment of the balance of the holiday or retreat price. In circumstances where we are unable to provide the holiday or retreat you have booked we will return to you all monies paid, or offer you an alternative holiday or retreat of similar.

A full refund of all monies will be paid within 10 working days. In particular our retreats require a minimum number of at least 50% of the participants to have booked by 3 months before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you

ALTERATIONS TO YOUR HOLIDAY BY YOU:

MVMT Retreats reserves the right to charge £50 per alteration, should you wish to change your original booking subject to the following conditions. Amendments include: changing number of guests (reduction or addition), retreat location and guest details (this is not an exhaustive list and there may be other amendments which incur an administration fee).

Requests for amendments must be made at least 8 weeks before the start date of the retreat.

If we are unable to make alterations as you requested (for example due to other retreat being booked up, or we are unable to sell your space) and you do not wish to continue with the booking then our cancellation charges apply.

CANCELLATION OF HOLIDAY BY YOU THE CLIENT:

Any booking cancellation must be made in writing to MVMT Retreats without any due delay. In this event the following cancellation charges will apply: More than 90 days before the first day of your retreat you will be returned all monies paid, minus the deposit amount of £250 or as agreed for bespoke holidays; between 90 and 60 days you will be refunded 50% of your retreat cost and from 60 days before the first day of your retreat you will be returned 0% of the total monies paid.

Once the retreat has begun, no refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a personal claim through your insurance.

VISA, PASSPORTS & BAGGAGE:

At some of the destinations that MVMT Retreats are held you may need a visa and a valid passport. Clients are responsible at all times for their own personal documents, baggage and equipment, whether hired or not. It is your responsibility to get your visa and should your visa not be granted and you have to cancel, you will be subject to the charges in section ‘Cancellation of holiday by you the client.

AIRPORT TRANSFERS:

We will be combining customers arriving or departing on more than one flight or train, which may require additional waiting time at your airport or resort. Sometimes our airport transfers are contracted to a specialist local agency. Please note departure times are 6hrs prior to your flight departure from your accommodation.

Please arrange your flights to arrive at the airport on or before the time stated on your booking email. The last transfer to the resort on the day will depart as stated in your booking email. If your flight is delayed or arriving later you will have to arrange your own travel to the resort. Similarly if you arrive earlier than the stated arrival date and wish to travel to your resort before the start date then you will be responsible for your own travel arrangements. The same rules apply for outbound transfers. If you wish to depart later than the stated time then you will have to arrange your own transport. Similarly if you need to leave earlier than the end date, then you will be responsible for your own travel too.

LIABILITY:

MVMT Retreats accepts responsibility for ensuring the holiday or retreat you book with us is as described on the website and the services and excursions offered by MVMT Retreats reach a reasonable standard. If any part of the package is not provided as promised, we will pay you the appropriate compensation if it has affected your enjoyment of the holiday or retreat. MVMT Retreats is not liable for services that incur an extra cost on the holiday such as ski school, surf school or any other activities pursued by yourself.

We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

We are not liable for any injuries you may incur. Activities are undertaken at your own risk and you must provide your own insurance. We are not liable for any medical or psychiatric conditions which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

We are not responsible for the proportion of male/female guests in any group. We are not responsible for the individual behaviour of any guest.

We reserve the right to ask you to leave the premises at our discretion if your behaviour is disruptive or abusive.

LOST & STOLEN PROPERTY:

MVMT Retreats will not be held responsible for any theft or loss of personal possessions from our premises or vehicles. Whilst MVMTT Retreats will endeavour to ensure the security of guests’ personal possessions, MVMT Retreats cannot guarantee it. It is up to the individual to ensure that each member of the party is responsible for the safety of all their own personal possessions, documents and equipment. No responsibility or liability is or will be accepted in respect of such items. All clients should ensure their health and possessions are covered by personal travel insurance.

COMPLAINTS:

If you wish to make a complaint or claim whilst staying with MVMT Retreats you must report it to the relevant supplier of the problem in question and to our resort representatives, thereby giving them the opportunity to remedy the problem. We cannot accept any liability whatsoever if we are not informed immediately, of any problem during your stay. Complaints not resolved completely in resort should be made in writing within 28 days of the end of the holiday. We will not accept liability for claims received after this period.

WEBSITE:

All of the information on the website attempts to be accurate and correct at all times. Due to the nature of the work MVMT Retreats does, the website content is subject to change.

SPECIAL OFFERS AND DISCOUNTS:

MVMT Retreats has a number of promotional special offers and discounts on at any one time, however, you are only entitled to one at any time and MVMT Retreats will offer you the best discount or special offer available to you.

VOUCHERS:

Vouchers and coupon codes are only redeemable during the period of time stated on the voucher or coupon. Once a booking is made using this voucher / coupon the booking is non-refundable.

PHOTO + VIDEO RELEASE:

You hereby grant to MVMT Retreats the absolute and irrevocable right, and unrestricted permissions to use photographic portraits/images/videos in which you feature that are taken during the retreat to use/republish/copyright, etc. for commercial use in association with MVMT Retreats. You hereby release and discharge MVMT Retreats from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy.

By booking any retreat with Us you agree to be bound by and adhere to all policies and rules.

DISCLAIMER:

The information contained in this Site is for general guidance on matters of interest only. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this Site. Accordingly, the information on this Site is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice and services. As such, it should not be used as a substitute for consultation with professionals or other competent advisers. Before making any decision or taking any action, you should consult someone at MVMT Retreats. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, MVMT Retreats is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will MVMT Retreats, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. Certain links in this Site connect to other Web Sites maintained by third parties over whom MVMT Retreats has no control. MVMT Retreats makes no representations as to the accuracy or any other aspect of information contained in other Web Sites.

If you have any questions about the above please contact hello@mvmtretreats.com for further advice.

2021 GROUP RETREATS

LUXURY BALI ESCAPE

Book your spot today on our group Surf x Yoga retreat in Bali, perfect for the solo traveller, couples or small groups. You'll meet like minded people and get to experience all that MVMT Retreats has to offer!